Service 03
We pick up when your developer has gone quiet.
Managed hosting on Vercel, Cloudflare and AWS. Backups, monitoring, security patches, ongoing improvements. For sites we built and the inherited ones nobody else will touch.
What it is
What it is
A managed hosting and maintenance retainer covering the boring, critical work that keeps a site live and a business out of trouble. Hosting, backups, uptime monitoring, security patching, SSL renewals, dependency updates, the small fixes that pile up.
Two flavours of customer end up here. The one we built the site for, who wants the same team running it on the other side of launch. And the operator who inherited a site from someone else and needs a senior team willing to learn the existing codebase rather than insist on a rebuild.
The brief most often arrives on a Sunday, when something has broken and the original developer has not replied to three emails. One contact, one invoice, one team that picks up.
In every engagement
What's included
- Managed hosting on Vercel, Cloudflare or AWS, matched to the build
- Daily automated backups with verified restore tests each quarter
- Uptime monitoring with alerting and a written response SLA
- Security patching and dependency updates on a documented cadence
- SSL renewal, DNS management and domain admin handled
- Minor changes included each month, copy edits, image swaps, small fixes
- Quarterly performance review with Core Web Vitals and uptime data
- One contact, one phone number, one team that already knows the codebase
Who it's for
Who it suits
Four scenarios where this service tends to land.
01
The operator with a site nobody is watching
The site is live and earning, but nobody is monitoring uptime, nobody is applying security patches, nobody is checking the backups actually restore. You want a senior team on the wall so you can stop worrying about it.
02
The Voltari client past launch
We built it, you want us to keep running it. Same team, same codebase knowledge, same accountability. Most of our build clients stay on retainer because small things land in days, not weeks.
03
The orphaned project
The previous developer has gone quiet, gone overseas, or gone out of business. The code is in an old WordPress install or a half-finished React app and you need somebody senior to take it on without insisting on a rebuild.
04
The multi-site operator
You run three or five sites across a group of businesses, none big enough to need a full-time dev, all big enough to need attention. Consolidating them onto one retainer is cheaper and tidier than juggling separate freelancers.
How we ship it
How we run it
A defined onboarding so the retainer is real from day one, not a vague promise to be available.
01
Codebase and infrastructure audit
For inherited sites we spend the first week reading the code, mapping the infrastructure, and writing a short risk assessment. You get a one-page summary of what works, what is fragile, and what needs to be addressed in the first ninety days.
02
Monitoring and backup setup
Uptime monitoring, error tracking, automated backups and SSL renewal automation go in within the first fortnight. If any of these are missing or broken on the inherited setup, they get fixed as part of onboarding, not billed separately.
03
Monthly cadence
A rolling list of small fixes and improvements lands each month, prioritised against the risk assessment. You see what was shipped in a short monthly note. No theatre, no twenty-page reports, just what was done and what is next.
04
Quarterly review
Once a quarter we go through uptime data, Core Web Vitals, security posture and the backlog. If something needs a bigger investment, it gets scoped as a separate piece of work. The retainer covers the upkeep, not unbounded development.
Engagement
Engagement and pricing
Hosting and maintenance for Voltari Pilot builds runs as a flat monthly attached to the launch. Hosting and maintenance for Voltari Operator builds and inherited sites runs on the Operator tier monthly, which includes a small budget of change work each month. Larger inherited estates with multiple sites are scoped individually.
Common questions
Questions about hosting and maintenance.
- Will you maintain a site you did not build?
- Yes, with one caveat. We spend a week reading the codebase first and writing a short risk assessment. If the code is so far gone that maintenance is more expensive than a rebuild, we tell you that honestly before signing the retainer. Most inherited builds are fine, some are not.
- What stacks do you support?
- Next.js, React, Vue, Astro, WordPress, Shopify, Webflow and most modern Node and PHP stacks. Hosting on Vercel, Cloudflare, AWS or your existing provider. If your stack is in active community use we can probably support it. If it is an abandoned framework from 2017, we will say so.
- How fast do you respond when something breaks?
- Written SLA in the agreement, default is one business hour for production-down issues, four business hours for everything else. Out-of-hours response on production-down is included on the Operator tier retainer. We get the alert before you do, more often than not.
- What counts as a minor change versus new work?
- Minor changes are copy edits, image swaps, small bug fixes, configuration tweaks, anything under roughly two hours of work. New work is a new feature, a new page template, a new integration. The line is documented in the retainer and we never argue about it on the day.
- Do you handle the domain and DNS?
- Yes. Domain registration, DNS management, SSL renewals, email forwarding setup. Most operators want to consolidate this with whoever is hosting the site, and it tends to be where small problems become big ones if it is left to the wrong vendor.
- Can you take over from our current host?
- Migration is a one-off piece of work, scoped and quoted separately. Most migrations land in under a week with zero downtime. You keep your domain, your email, your SEO ranking. We move the site to better infrastructure and hand back access to the new accounts.
- What if I want to leave the retainer later?
- Month-to-month terms with thirty days notice. On exit you get the repository, the credentials, the infrastructure access and a written handover note. No proprietary lock-in, no migration fee, no awkward conversation. The work was always yours.
Send the URL, get a hosting audit.
A short note with the site URL and your current hosting setup gets a written audit and a retainer quote within three working days. No discovery call required.
Other services
Other parts of the Voltari toolkit.
Websites and Apps
Sites and apps you actually own.
Senior-only custom websites and web apps for AU and UAE operators. Modern stack, full handover, no platform lock-in. From marketing sites to customer portals.
AI Solutions
AI that does a job, not a demo.
AI receptionists, workflow agents and integrations built into your real systems. Senior-only delivery for AU and UAE service businesses. Voice over chat.
SEO and GBP
Rank for what your customers actually type.
Technical SEO, local SEO and Google Business Profile for AU operators competing in real suburbs. No fluff retainers, no keyword stuffing, no vanity reports.